Provide a good service is one of the wing insist for a long time of the development strategy, from a single safety equipment to industrial security solution provider change at the same time, the wing express customer and technical service support system is in constant evolution towards the direction of the standardization, standardization, refinement, and formed a comprehensive integration chain service system.
The service content
Wing chit to provide clients with comprehensive pre-sale and after-sale overall solution, has the personalized characteristic as well as professional customized service.
Service project | The service content | |
Pre-sales support | Safety analysis | 1. The environmental demand, technological process, safety protection, alarm, safety assessment implementation plan; 2. Through the principle analysis, sampling design and load calculation and simulation test to check the reliability of the system. |
Program planning | 3. According to the application requirements, production technology, combining with the experience of industry application products, to provide customers with the best solution. | |
The optimization design | 1. According to the original design scheme, combined with the characteristics of quadratic optimization design, to provide customers with technical and efficiency of the best balance of solution; 2. The unfavorable factors analysis, provide emergency plan. | |
After-sales service | Installation instructions | 1. Provide installation and commissioning guidance documents; 2. According to the requirements, provide products/system installation guidance service to ensure that the product/system normal and effective use. |
Boot debugging | 1. Line inspection and acceptance; 2. Boot testing and troubleshooting. | |
Customer training | 1. According to the product and system planning, to provide professional comprehensive training materials; 2. According to the special requirements of our clients related training courses, to help customers with ease of use products. | |
Customized service | Regular maintenance | 1. According to the requirements of the customers for the product/system field, on line inspection, system components, functional testing, linkage test, configuration, calibration and regular inspection services, and provide the detailed inspection report, in order to find problems and take corresponding measures in time, ensure the system stability, reduce downtime. 2. Check the system history, analyze the multiple occurrences of alarm and fault point, formulate solutions. |
Testing calibration | 1. According to customer requirements for product function testing, and design is verified. 2. The detector for calibration and maintenance to ensure system reliable operation. | |
Service network
Yijie service network covering the whole country, can in the shortest possible time for customers to provide professional and timely technical services.
Technical service contact
Headquarters address: Shanghai pudong Cambridge road 858
Pre-sales support telephone: 021-80160305
After-sales service telephone: 021-80160307
Unified national service hotline: 400-8016-303
Faith and practical,
quality and efficient,
to meet customers' demands
Innovative development,
continuous improvement,
to surpass customers' expection.
友链： 翼芯红外传感技术（上海）有限公司 安誉 迪盈精密仪器（上海）由有限公司
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